Waitre d' has earned a reputation for being South Africa’s best overseas recruitment agency through its professional work ethic, the policy of not charging applicants registration or application fees and their portfolio of top clients who offer some of the best positions and opportunities. The name Waitre d’ means service and Waitre d’ provides a personal service to both their clients and their candidates irrespective of the industry.

The company was established in 1990, and initially operated as a training company for the hotel and restaurant industry, becoming one of the first private training companies in South Africa to be registered and accredited by the Hotel & Catering Industry Training Council. A few years later, due to demand, Waitre d’ changed direction and focus from training to recruitment and decided to specialise in recruiting for the Hospitality Industry, but did not exclude other industries. The main criteria when selecting which companies to recruit for, is not so much about the type of industry, but the opportunities the companies offer the candidates.

Waitre d' is owned and operated by husband and wife team Marcus & Carol Kleyweg. The Head Office is based in Cape Town, with representatives conducting free presentations and interviews in Cape Town and in other major cities such as Durban, Johannesburg and Port Elizabeth. Other cities within South Africa and sometimes Namibia are also visited when the opportunity to do so arises. Waitre d’ is the only South African agency that offers free presentations around the country, with no obligation and no upfront fees before a placement. The presentations are designed to provide prospective candidates with as much information as possible, in order for them to make an informed decision. Should the candidate be offered a position and has a signed contract from one of their clients, a small administration fee then becomes payable. This is not a recruitment fee, as that fee is paid by the client to the recruitment agency.